Biltwell Inc | Gringo SV Helmet - Gloss White

AUSTRALIAN SHIPPING

We offer FREE shipping within Australia on orders over $250 AUD.

For Australian orders less than $250 AUD, we charge a flat rate of $10.

Express Post is available at $20.

We ship using Australia Post.

INTERNATIONAL SHIPPING

We also ship internationally to all corners of the earth, including the USA, Canada, UK, Asia, Europe, and more.

Use our Shipping Estimator after adding everything to your cart, to find out the shipping cost to your country.

You'll be responsible for any import duties charged by your country.

For most products, you'll see the availability of each variant above the Buy button.

If your item is showing as backordered, this means that we do not have that variant on-hand in our store.

If you order a backordered item, we will order it in from the supplier.

If the item is backordered with the supplier as well (which rarely happens) we will be in contact with an estimated restock date.

Please allow 7-10 days for your backordered item to be dispatched from our store.

If you need the item by a particular date, please understand that there are factors outside of our control that affect arrival times of backorders.

Please email us if you're ever unsure so that we can advise of an appropriate alternative.

Need to exchange or return an item?

Head to our Returns Centre and follow the easy steps.

We are committed to your satisfaction. If you need to exchange or refund, you can do so within 30 days of purchase.

All items need to be in brand new condition with tags, armour (if applicable) and all relevant packaging.

The buyer is responsible for the cost of shipping back to us.

Please note we cannot exchange or refund the following items:

• All clearance items
• Helmets
• Bike maintenance products such as Motul or Muc-Off cleaners, lubes, and oil

Dispatch of In-Stock Items

Dispatch of any goods we have in stock is generally within 24-48 hours with exceptions for public holidays.

Dispatch of Backordered Items

Assuming the supplier has the item in stock, here are the following timelines for each brand, from the day you place an order with us. We included the location where each brand is based.

MotoGirl / MotoBull (UK): 7-10 days
REV'IT! (Sydney, AUS): 1-3 days
AGV and TCX (Melbourne, AUS): 2-3 days
Camino Motorwear (Sydney, AUS): 2-5 days
Nemean Clothing (Melbourne, AUS): 1-3 days
Black Arrow Moto (Hobart, AUS): 5-7 days

You may have noticed that some product lines have to be ordered in, regardless of the size or colour.

We're a small business with a tiny bricks and mortar shop (and even tinier storeroom!).

While we try our best to maintain great depth in our most popular items, it makes business sense to be strategic about what we actively keep in stock.

So, rather than have a sparse sprinkling of everything possible, we choose the products that people most likely purchase, and have these ready to go.

The result is that you're less likely to wait for your items, and we're less likely to sit on products that move slowly. We'll have better cashflow in order to run our business smoothly.

Win-Win!

At Peak Moto, we've made concerted efforts to ensure that our product images accurately represent their true colors.

Due to the inherent variability of our screens and the subjective nature of perception, we cannot guarantee that the colour you perceive on your screen perfectly matches the actual hue of the product.

To back up the quality of the products we stock, we offer a 12-month warranty on all products in our store from the date of purchase, even if the manufacturer's warranty is shorter.

We'll need photos of the item and details of what happened to cause it.

Manufacturing defects include unravelling stitching, stuck or broken zippers, or premature detaching of parts.

Warranty does not cover discolouration, wear from normal use, normal breakdown of materials, or damaged caused by misuse or a crash.