Contact · Peak Moto

Talk to a real rider, not a call centre.

Two shops, a small team and one inbox that we share. Sizing questions, order updates, warranties - send them through.

Australian owned, female founded Every message read by a person Melbourne & Brisbane shops

Before contacting, please remember to be kind.

A little kindness goes a long way, and respect is a two-way street.

Remember, there's a real person on the other end doing their best to help you, and we are all part of the same riding community.

Thank you!

Send it through

Message us at Peak Moto

The more you tell us - the product, your measurements, your order number - the more useful our first reply can be.

Goes straight to our inbox. We never share your details, and we do not add you to the mailing list from here.

Come and see us

Two shops, both worth the ride

Everything is on the racks to try on, and someone who rides will fit it for you. No appointment needed - just drop in.

Peak Moto Melbourne

Melbourne

Peak Moto Melbourne

265 Bay St, Port Melbourne VIC 3207

Opening hours

Mon - Fri: 10am - 5:30pm Sat: 10am - 4pm Sun: Closed

Unlimited motorbike parking on the footpath. Free car parking on Bay St.

Inside the Melbourne shop

Peak Moto Brisbane

Brisbane

Peak Moto Brisbane

4/349 Montague Road, West End QLD 4101

Opening hours

Mon - Fri: 10am - 5:30pm Sat: 10am - 4pm Sun: Closed

5 motorbike parks across the street on Montague Road. One free car park right out the front, and more at Aldi across the street.

Inside the Brisbane shop

Answered already

Frequently asked questions

A few things we are asked most days. If yours is not here, the form above is the fastest way to reach us.

Delivery times

We strive to fulfil your order within 24 hours if we have the items in stock. Our overseas suppliers are located in the UK and USA, and if we do not have an item in stock, it may take up to a week to arrive to our warehouse. We will be sure to notify you if your item is on backorder.

Read more about Shipping and Delivery here.

Returns and refunds

We accept exchanges and returns within 30 days of purchase. Change of mind returns are subject to a small restocking fee.

Please note that customers will be responsible for shipping costs.

Any returns must be in the original packaging with proof of purchase.

Read more here.

Our warranty policy

If the products arrive with visible defects, please take photos of them and send them our way. All of our products come with a standard 12 months manufacturers warranty against defect or manufacturing fault.

Payment methods

All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, and American Express.

Back in stock notifications

Products are stocked up on a regular basis.

If a product you want is out of stock, please click "Notify when Available" on the product page and be the first to know when they're back in stock!

Not sure what size you need?

Take your measurements first - our two-minute measuring guide walks you through it - then send them to us with the product you are looking at and we will check the size chart with you.

Can't make it to one of our shops?

Book an online fit consultation and we will set the time aside for you - measurements, fit check, and honest advice.