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12 Month Warranty
Easy 30-Day Exchange or Return
Free shipping on orders over $100
AUSTRALIAN SHIPPING
We offer FREE shipping within Australia on orders over $100 AUD.
For Australian orders less than $100 AUD, we charge a flat rate of $10.
We ship using Australia Post.
INTERNATIONAL SHIPPING
We also ship internationally to all corners of the earth, including the USA, Canada, UK, Asia, Europe, and more.
Use our Shipping Estimator after adding everything to your cart, to find out the shipping cost to your country.
You'll be responsible for any import duties charged by your country.
For most products, you'll see the availability of each variant above the Buy button.
If your item is showing as backordered, this means that we do not have that variant on-hand in our store.
If you order a backordered item, we will order it in from the supplier.
If the item is backordered with the supplier as well (which rarely happens) we will be in contact with an estimated restock date.
Please allow 7-10 days for your backordered item to be dispatched from our store.
If you need the item by a particular date, please understand that there are factors outside of our control that affect arrival times of backorders.
Please email us if you're ever unsure so that we can advise of an appropriate alternative.
We are committed to your satisfaction. If you need to exchange or refund, you can do so within 30 days of purchase.
All items need to be in brand new condition with tags, armour (if applicable) and all relevant packaging.
The buyer is responsible for the cost of shipping back to us.
Please note we cannot exchange or refund the following items:
- All clearance items
- Helmets
- Bike maintenance products such as Motul or Muc-Off cleaners, lubes, and oil
To back up the quality of the products we stock, we offer a 12-month warranty on all products in our store from the date of purchase, even if the manufacturer's warranty is shorter.
We'll need photos of the item and details of what happened to cause it.
Manufacturing defects include unravelling stitching, stuck or broken zippers, or premature detaching of parts.
Warranty does not cover discolouration, wear from normal use, normal breakdown of materials, or damaged caused by misuse or a crash.