Contact Peak Moto
Australian owned and female founded. Email hello@peakmotogear.com.au or call 0431 883 290.
Send a message ↘
Message us at Peak Moto
The more you tell us - the product, your measurements, your order number - the more useful our first reply can be.
One shop in Port Melbourne, a small team and one shared inbox for sizing questions, order updates and warranties.
Goes straight to our inbox. We never share your details, and we do not add you to the mailing list from here.
Before contacting, please remember to be kind
A little kindness goes a long way, and respect is a two-way street. There's a real person on the other end doing their best to help you, and we are all part of the same riding community. Thank you!
Reply times ↘
Try sending us a message before you call
Peak Moto is a very small business, and the shop usually has only 1 to 2 staff on shift at any given time.
If you call and we can't pick up because we're serving customers in store, the best thing to do is send us a message using the form. Email works much better for sizing and product enquiries, and it means nothing falls through the cracks.
If you'd prefer a call back, send us a message and we will call as soon as we can.
Email replies
Within 1 business day
Order questions
Same day, weekdays
Warranty claims
Within 2 business days
Visit the shop ↘
Peak Moto Melbourne
Everything is on the racks to try on, and someone who rides will fit it for you. No appointment needed - just drop in.
265 Bay St, Port Melbourne VIC 3207
0431 883 290
hello@peakmotogear.com.au
Opening hours
Mon to Fri: 10am to 5:30pm
Sat: 10am to 4pm
Sun: Closed
Unlimited motorbike parking on the footpath. Free car parking on Bay St.
Inside the Melbourne shop
FAQs ↘
Frequently asked questions
If your question is not here, the form above is the fastest way to reach us.
Delivery times
We aim to fulfil your order within 24 hours if we have the items in stock. Our overseas suppliers are in the UK and Germany, and if we do not have an item in stock, it may take longer to arrive at our warehouse. We will let you know if your item is on backorder.
Read more about Shipping and Delivery.
Returns and refunds
We accept exchanges and returns within 30 days of purchase. Exchanges are free, and store credit refunds come back in full with no fee. Change of mind refunds to your original payment method have a 5% restocking fee.
Customers are responsible for shipping costs. Returns must be in the original packaging with proof of purchase.
Read more about exchanges, refunds and returns.
Our warranty policy
If products arrive with visible defects, please take photos and send them to us. All of our products come with a standard 12 months manufacturers warranty against defect or manufacturing fault.
Payment methods
All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard and American Express.
Back in stock notifications
Products are stocked up on a regular basis. If a product you want is out of stock, click "Notify when Available" on the product page to be the first to know when it's back in stock.
Not sure what size you need?
Take your measurements first - our two-minute measuring guide walks you through it - then send them to us with the product you are looking at and we will check the size chart with you.
Can't make it to the shop? Book an online fit consultation and we will set the time aside for you - measurements, fit check and honest advice.