Buying from Peak Moto
We're a small and passionate team of female riders. You'll likely see us out in the community riding alongside you! Here's how ordering, delivery, sizing and aftercare work at Peak Moto.
Chat to us before you buy. We're happy to help with sizing, stock and delivery dates.
hello@peakmotogear.com.auBook a free fit consultation0431 883 290Live updates on your orderFollow every item from order to dispatch
Every order gets its own Order Progress page, updated live as your gear is ordered in, arrives at our shop and is dispatched. You’ll find the link in your order confirmation email.
How we stock gearWhy some items are ordered in
Peak Moto is a compact team of fellow riders with limited warehouse space, not a mega superstore.
So rather than a thin sprinkling of everything, we keep good depth in the gear riders buy most, ready to go. You’re less likely to wait for popular items, and we can keep the business running smoothly. Win-win!
ShippingFree in Australia over $350, worldwide delivery
Australian orders ship with Australia Post. Express Post is priced by weight.
International: we ship worldwide, including the USA, Canada, the UK, Europe and Asia. Add everything to your cart and use the Shipping Estimator to see the cost to your country. Any import duties are paid by you.
Sizing adviceFree help choosing your size
We’re happy to recommend a size before you buy. Contact us, send us full-body photos so we can see your shape, or book an online Fit Consultation for live, personalised advice.
Size charts come from the manufacturer. We’re a retailer, so we don’t design the gear or write the charts, but we know how each brand fits.
Please don’t buy several sizes to try on. It adds significant costs for everyone involved.
Colour accuracyEvery screen shows colour a little differently
We work hard to make our product photos true to colour. Because screens and eyes vary, we can’t guarantee the colour you see matches the product exactly.
Exchanges and refundsWithin 30 days, in brand new condition
You can exchange or refund within 30 days of purchase. Items need to be brand new, with tags, armour (if applicable) and all packaging. Return shipping is paid by you, unless you added Checkout+ to your order.
- Clearance items
- Helmets
- Bike maintenance products, like Motul or Muc-Off cleaners, lubes and oil
Checkout+Unlimited free returns and parcel protection for 2% of your order
Checkout+ is an optional add-on, powered by Redo. For 2% of your order value, you get:
- Unlimited free return shipping on eligible returns within 30 days
- Cover for lost, stolen or damaged parcels on the way to you
The Checkout+ fee isn’t refundable. Without Checkout+, you can buy a return label in the Returns Centre.
WarrantyAt least 12 months on everything we sell
To back the quality of what we stock, every product comes with at least a 12-month warranty from the date of purchase, even if the manufacturer’s is shorter.
Have a warranty issue? Lodge a claim with photos of the item and what happened, and we’ll take it from there. Or email hello@peakmotogear.com.au.